In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the 'Purchase Price').
If an order is received that cannot be filled, we will issue a refund for that item.
If for some reason you are not happy with your products, please contact us along with your order number to discuss your return or refund. Return postage costs must be covered by the customer, unless Pomona Honey reasonably agrees the item is faulty.
Conditions of return:
You must notify us within 3 days of receipt of goods if you would like to return an item
You must return goods to us within 10 days
Goods must be unused and in original unopened packaging
We recommend using a traceable delivery and taking note of your tracking number… you wouldn’t believe the number of times someone has mailed something and it has gotten lost!